Privacy Policy

Synaptic Links LLC ("we", "us", or "our") operates AI Agent Builder. This Privacy Policy explains how we collect, use, and protect personal information when you use our Service. We are committed to transparency and to complying with applicable data protection regulations.

We collect information in the following ways:

• Account information: name, email address, and organization details provided during registration
• Usage data: log files, IP addresses, browser type, pages visited, and feature usage within the Service
• Conversation data: messages and interactions processed through AI agents you deploy, subject to your configuration
• Billing information: payment details processed securely through our payment provider (Stripe); we do not store full card numbers

We use collected information to:

• Provide, operate, and improve the Service
• Send transactional emails and service-related notifications
• Analyze aggregate usage patterns to improve platform performance and features

We do not sell your personal data. We may share information with trusted third-party service providers (such as cloud infrastructure, analytics, and payment processors) strictly to operate the Service, under confidentiality agreements. We may disclose data when required by law or to protect our legal rights.

We retain your personal data for as long as your account is active or as needed to provide the Service. Conversation data is retained according to your account settings. After account termination, data is retained for up to 30 days to allow export, then deleted unless legally required to retain it longer.

Depending on your jurisdiction, you may have the right to:

• Access and receive a copy of the personal data we hold about you
• Correct inaccurate or incomplete personal data
• Request deletion of your personal data, subject to legal obligations
• Object to or restrict certain processing of your data

We implement industry-standard security measures including encryption in transit (TLS), encryption at rest, access controls, and regular security reviews. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

We use essential cookies to operate the Service (session management, authentication) and analytics cookies to understand usage patterns. You can control non-essential cookies through your browser settings. We do not use cookies for advertising purposes.

We may update this Privacy Policy periodically. We will notify you of material changes by email or through the Service at least 14 days before they take effect. We encourage you to review this page regularly.